What to do
- 01
Open Billing to review the current plan and available account actions.
- 02
Use sign-in recovery for access issues before changing account details.
- 03
If the issue remains, email support with the workspace and the action you were trying to complete.
Open the right place in Signum
If you get stuck
- Do not share credentials or payment details in a support email.
- If activation is still updating after payment, use the billing help route rather than attempting another purchase.