Terms of Service

Signum is provided by Apollo Advisors Pty Ltd ABN 34 346 108 139 of International Tower 3, Level 17, 300 Barangaroo Ave, Barangaroo NSW 2000, Australia. In these terms, “Apollo Advisors”, “Signum”, “we”, “us” and “our” mean Apollo Advisors Pty Ltd as the provider of the Signum service.

These terms apply to your use of Signum through signumos.com and any related Signum workspace, application, or subscription.

You must be at least 18 years old to use Signum.

If you use Signum on behalf of a company, advisory practice, or other organisation, you confirm that you have authority to bind that organisation to these terms.

Signum is a commercial business product. It is designed for professional and operational use, not personal consumer use.

You are responsible for your account, including keeping login details secure, managing access within your organisation, and all activity that happens under your account unless caused by our breach of these terms or applicable law.

You must tell us promptly if you believe your account has been accessed without permission or your credentials have been compromised.

We will take reasonable measures to protect the Signum platform and the personal information we hold, but no online service can promise absolute security.

Access to paid parts of Signum may require a subscription or other paid plan. When you sign up, you agree to pay the fees and charges shown at the time of purchase.

Unless stated otherwise, prices are exclusive of GST. GST will be added where applicable.

You must provide accurate billing details and keep them current. Fees are payable in advance for the billing period selected unless we clearly say otherwise.

We may change pricing, plan structure, or inclusions over time. Where practical, we will give notice before a pricing change takes effect for your next billing period.

You may cancel your subscription at any time. Cancellation stops future renewals, but fees already paid are generally non-refundable except where required by law or where we expressly agree otherwise.

We may suspend or limit access if payment is overdue, a payment fails, or we reasonably believe the account is being used in a way that creates legal, security, or operational risk.

• You must use Signum lawfully and in line with these terms.
• You must not interfere with the service, probe for vulnerabilities, or try to bypass security or access controls.
• You must not use Signum to upload unlawful, infringing, misleading, or harmful material.
• You must not use Signum in a way that could damage the service or other users' experience.

You retain ownership of the business data, content, and materials you submit to Signum.

You give us permission to host, process, transmit, back up, and otherwise use that data as needed to provide, secure, support, and improve Signum, and to meet our legal obligations.

You are responsible for making sure the data you submit is accurate, lawful, and that you have the right to provide it to us.

We will use reasonable efforts to protect confidential information you submit to the service and to limit access to it to what is reasonably required to operate Signum.

Your use of Signum is also governed by our Privacy Policy, which explains how we collect, store, use, and process personal information.

Signum, including its software, workflows, design, documentation, branding, and related intellectual property, is owned by Apollo Advisors or its licensors.

During an active subscription, we grant you a limited, non-exclusive, non-transferable, revocable licence to use Signum for your internal business purposes in line with these terms.

This licence gives you a right to use the service. It does not transfer any intellectual property rights to you.

You retain ownership of your own data and materials submitted to the service.

Signum is provided on an “as available” basis. We aim to keep the service reliable and useful, but we do not guarantee uninterrupted or error-free availability.

From time to time we may perform maintenance, release updates, change features, or evolve the product as the service develops.

We will aim to provide reasonable support through the channels we make available, but Signum does not include an enterprise SLA unless we agree otherwise in writing.

Nothing in these terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or any other law that cannot be excluded.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential loss, including loss of revenue, profit, business opportunity, goodwill, or data.

To the maximum extent permitted by law, our total liability arising out of or in connection with Signum or these terms is limited to the fees you paid for the service in the 12 months before the event giving rise to the claim.

You may stop using Signum and cancel your subscription at any time.

We may suspend or terminate access if you materially breach these terms, fail to pay fees when due, misuse the service, or create risk for the platform, other customers, or Apollo Advisors.

If your subscription ends or your access is terminated, your right to use Signum stops immediately and access to workspace data may be limited or removed after a reasonable period, subject to our legal and operational obligations.

We may update these terms from time to time as Signum evolves, our commercial model changes, or the law requires it.

Where practical, we will communicate material changes before they take effect. Continued use of Signum after updated terms take effect means you accept the new terms.

These terms are governed by the laws of New South Wales, Australia. You and Apollo Advisors submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.

Apollo Advisors Pty Ltd
ABN 34 346 108 139
International Tower 3
Level 17, 300 Barangaroo Ave
Barangaroo NSW 2000
Australia

For questions about these terms, contact support@signumos.com.